Take responsibility, exercise leadership and ensure sustainable business success. Follow the market demands and use it's potential.

Company Alignment

• Objective:
  You know the methods by which you act on acute situations in short term and align your business proactively and sustainably to future challenges of the markets.
  

• Target group:
  Business responsible managers

• Prerequisites:
  Responsibility for results

• Dauer:
  One day

Challenge us                                         Course information:

What you want, what you do, what you deliver, what you achieve, must not be rewarded by the market.
Only what your customers wants, needs and perceive decide on your success!
Fulfillment of customer requirements and expectations and your USPs help to build and maintain customer loyalty. We will show to you how you focus your business on the needs of your customers.

Methods Overview for customer focus

• Objective:
  You will know the methods for clustering customers, capture and analyse requirements, as well as adapting your business processes to meet customer requirements.
• Target group:
  Company responsible managers, and all decision makers who have a significant impact on customer satisfaction.
• Prerequisites:
  Accountability in the value chain
• Duration:
  One day

Challenge us                                        Course information:

Customer Relationship Management (CRM)

• Objective:
  You know the benefits of a good customer relationship and long-term partnership (customer loyalty):
  - Early involvement by the customer in business-, demand- and market development
  - Simplicity of doing business
  - Low costs satisfying existing customers as well as avoiding costs due to customer losses.
  You will know the tools that you need to utilize the advantages. You will be able to plan and implement the necessary steps to adopt your business to changing circumstances.
• Target group:
  Company responsible managers and decision makers who have a significant impact on customer satisfaction.
• Prerequisites:
  Responsibility in the order fulfillment process
• Duration:
  Five days

Challenge us                                        Course information:

Customer Decisions Control (KES)

Only what your customers wants, needs and perceive will decide on your success!

Learn how to determine customer requirements, customer needs and their perception. Use this knowledge to guide and control the decisions of your customers.

• Objective:
  You can identify and capture the "Wants", "Needs" and "Attractors", weighting, clustering them and derive requirements for your future processes.
• Target group:
  Decision makers and project managers/owners for the order fulfillment process
• Prerequisites:
  Project leader experience, process design experience
• Duration:
  Three days

Challenge us                                        Course information:

If you have suspicions or knowledge that waste is a problem in your company, then the "lean" method is a very suitable approach to systematically, consistently and comprehensively to find it. "Lean" help's to identify the wastes, to describe their causes and effects, to reduce them and at best to avoid it altogether.

Lean Methods Overview

• Objective:
  You will know the capabilities, potentials and tools of a lean management approach. You can decide on the use of "lean" in your company.
• Target group:
  Responsible managers
• Prerequisites:
  Responsibility for results
• Duration:
  0,5 days

Challenge us                                      

Lean Management for Executives

• Objective:
  You will know the capabilities, potentials and the tools of the lean management approach. You will have learned how to use it by examples. You can make up your decision what approach would be the best in your own area of responsibility.
• Target group:
  Responsible Managers, Lean Agents
• Prerequisites:
  Responsibility for results / Processes
• Duration:
  Three days

Challenge us                                      

Continues Flow Production

• Objective:
  You will be able to do "process mapping", to visualize processes and risks. You know the difference between "value add", "non value add" and "non value add essential". You can determine potentials for lead times, cycle times, batch sizes, setup times and material flows. You can design and implement improved processes.
• Target group:
  Lean agents, process managers, process designers
• Prerequisites:
  Project experience, production / management experience
• Duration:
  Five days

Challenge us                                       Course information:

Setup time optimization fundamentals

Short setup times are prerequisites for reduced lot sizes, reduced material inventories and increased flexibility.

• Objective:
  You will know the theoretical foundations of set-up time optimization and its potentials. You will be able to carry out set-up time analysis workshops. You will find solutions and support their implementation.
• Target group:
  Production managers, tool setter, process planners, CIP Facilitators
• Prerequisites:
  Production and facilitator experience
• Duration:
  One day

Challenge us                                      

Set-up time hands-on

Short set-up times are a prerequisite for reduced lot sizes and reduced material inventories and simultaneously increases your flexibility in the market.
We will be glad to submit an individualized offer to you.

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• Objective:
  You will know the theoretical foundations of Setup time optimization. You apply the method in your own production, with our support. For you, set-up time approach is the logical method to use.
• Target group:
  Production managers, tool setter, process planners, CIP Facilitators
• Prerequisites:
  Production and facilitator experience
• Duration:
  Two days

Challenge us                                      

CIP (Continuous Improvement Process) Knowledge / Awareness

When you have the need, that your employees live up more than previously to quality, we offer the solution in this seminar. We will help to make your company become a demand driven supplier.

• Objective:
  All employees understand the need for quality. They know their influence and their ability to produce quality.
• Target group:
  All employees
• Prerequisites:
  no
• Duration:
  0,5 days

Challenge us                                      

CIP Application

• Objective:
  You will know the method CIP and you can use it safely and results driven. You can organize and guide CIP workshops, and support the implementation. You are in the position to present the concept of quality to new employees of your company ("Awareness").
  You support the management on CIP issues.
• Target group:
  CIP facilitators and agents
• Prerequisites:
  no
• Duration:
  Three days

Challenge us

CIP application Refresher

• Objective:
  You know the CIP method and you can use it safely and profitably. You can organize and guided CIP workshops, and support the implementation. You are in the position to present the concept of quality to new employees of your company ("Awareness").
  You support the management on CIP issues.
  .
• Target group:
  CIP-trained facilitators and agents
• Prerequisites:
  Knowledge from the seminar CIP application
• Duration:
  One Day

Challenge us                                      

Poka Yoke

Structured approach to avoid errors.
Elements of "Poka Yoke" are addressed in our seminars. If you have a need to use "Poka Yoke", we are happy to make you an offer. We assume that only employees of your company participate in this seminar (internal seminar). In this case we prefer that we work on your specific situations and needs, and not only on abstract situations.
.

• Objective:
  You use your specific situations, to work out the theoretical basis of "Poka Yoke". In addition, you will learn to use "Poka Yoke" consistently and goal- and result-oriented.
• Target group:
  Managers, designer, developer, workplace designers, process developer, quality experts
• Prerequisites:
  Market knowledge, product and process knowledge
• Duration:
  By specific requirements

Challenge us

The management by objectives allows the orientation of all employees (the entire company) on business objectives. The cascading of corporate goals (top-down) is done on the areas and functions. The "entanglement" of the objectives takes place at different levels and ensures the mutual support (synergy) in your company. This method can also be linked with your existing or a future system of incentives.

Fundamentals of structured and interlocked method of objectives

• Objective:
  You will know the method, potentials and requirements. You can see the benefit to your company due to "management by objectives".
• Target group:
  Directors, managers, HR Management, Human Resources, union representatives
• Prerequisites:
  People responsibility
• Duration:
  One day

Challenge us                                        Course information:

Six Sigma is an established and proven approach to achieve tangible improvements in your company.
Six Sigma is working with defined roles in the company

Six Sigma promotes quality
The term describes the allowable error rate of a process using statistical methods. Six Sigma is equivalent to a rate of 3.4 errors per 1 million fault possibilities.

Six Sigma methodology (Six Sigma Method)
Behind Six Sigma is a whole toolbox of proven methods.  Systematically build and proven for project and quality management. The Six Sigma methods support the customer focus.

Six Sigma Yellow Belt Training

• Objective:
  You will know the methodology and the tools to improve processes by using Six Sigma, and the roles in a Six Sigma company. As a Six Sigma Yellow Belt, you know the procedure for improvement projects in which you can bring in your knowledge.
• Target group:
  Employees from: R & D, production and quality control, management, marketing, sales and services.
• Prerequisites:
  no
• Duration:
  Two days

Challenge us                                       Course information:

Six Sigma Green Belt Training (Learn Six Sigma to participate)

• Objective:
  You will know the methodology and the tools to improve processes by using Six Sigma, and the roles in a Six Sigma company. As a Six Sigma Green Belt you can be a project leader and key personnel "on site"
• Target group:
  Future Six Sigma Project leader
• Prerequisites:
  non
• Duration:
  10 days (3 x 3 days + 1 day project review)

Challenge us                                       Course information:

Six Sigma Black Belt Training (Advanced Training)

• Objective:
  You will know the methodology and the tools to improve processes by using Six Sigma, and the roles in a Six Sigma company. The knowledge out of your Green Belt qualification you have extended with additional tools (Six Sigma Toolset) from the statistics, lean and quality management. As a Six Sigma Black Belt you can be a project leader in challenging and complex projects in your company, mentor for Green Belts and the preferred partner to create a Six Sigma roadmap and implement it.
  
• Target group:
  Future Six Sigma Project leader
  
• Prerequisites:
  Six Sigma Green Belt Certification
• Duration:
  10 days (3 x 3 days + 1 day project review)

Challenge us                                       Course information:

Six Sigma Black Belt Training

• Objective:
  You know the methodology and the tools to improve processes by using Six Sigma, and the roles in a Six Sigma company. You have a solid knowledge in methods, tools and statistics, lean and quality management. As a Six Sigma Black Belt you can be a project leader in challenging and complex projects in your company, mentor for Green Belts and the preferred partner to create a Six Sigma roadmap and implement it.
  
• Target group:
  Future Six Sigma Project leader
• Prerequisites:
  non
• Duration:
  21 days (4 x 5 days + 1 day project review)

Challenge us                                       Course information:

Six Sigma Master Black Belt Training

• Objective:
  You have developed your skills beyond the methods toolbox of the Black Belt. In projects you have practiced and enhanced your methodological and personal skills. You now can head cross over projects including the coordination of sub-projects and employees.
  You are ready to give support at all levels including Design For Six Sigma.
  
• Target group:
  Future Project leader
• Prerequisites:
  Six Sigma Black Belt qualification and in-depth project experience
  
• Duration:
  10 days (2 x 5 days)

Challenge us                                      

Six Sigma Champion Training

• Objective:
  As a result responsible project sponsor, you know the methodology and the tools of Six Sigma. You use them together with your management methods in planning, initialization and execution. You know your roles and responsibilities and ensure the necessary support throughout the project team across the organizational boundaries. You can choose projects, plan, exercise and control success.
  
• Target group:
  Directors, managers, human resources, quality control
• Prerequisites:
  Personal responsibility, leadership responsibility
• Duration:
  Two days

Challenge us                                       Course information:

FMEA, as development- and construction- accompanying method used is capable to avoid  risks, failures, costs, and especially the development time-loss ("Time to Market") by the proper and timely response. By using the FMEA, the intellectual capital of your company increases sustainable, is secured and made available for future developments.

Possibilities of the FMEA method

• Objective:
  You will know the possibilities and the benefits of the FMEA method. You are able to work under supervision in FMEA teams.
  As a manager you can decide on a detailed FMEA training of your employees.
• Target group:
  Managers, executives and employees
• Prerequisites:
  Non
• Duration:
  0,5 days

Challenge us                                       Course information:

FMEA Basic Seminar

• Objective:
  You will know and understand the FMEA method. You can apply the FMEA to support product- and process- development in your environment. You can give support in terms of risk detection and error avoidance.
• Target group:
  Project managers, "coaches", future facilitators, quality and project staff, developers and designers.
• Prerequisites:
  Basic knowledge of quality methods and tools is a plus
• Duration:
  Two days

Challenge us                                       Course information:

FMEA-Coordinator Seminar

• Objective:
  You can plan and coordinate multiple and complex FMEA projects, and also conduct them. You can support the organization in the design of business and management processes.
  You are FMEA Coach. You can train staff and ensure the methods will be properly used. You are consultant of the management, development and construction.
• Target group:
  Project manager, coaches, facilitators
• Prerequisites:
  Knowledge of FMEA-basic seminar, practice experience in FMEA projects and project experience.
• Duration:
  Five days

Challenge us

FMEA-Facilitator Refresher Seminar

• Objective:
  You can plan and coordinate multiple and complex FMEA projects, and also conduct them. You can support the organization in the design of business and management processes.
  You are FMEA Coach. You can train staff and ensure the methods will be properly used. You are consultant of the management, development and construction.
• Target group:
  Returning personal
• Prerequisites:
  FMEA experienced as coordinator.
• Duration:
  Two days

Challenge us